Electric Scooter Error Codes

In recent years, electric scooters have zoomed their way into the urban landscape, becoming a preferred mode of transportation for many. Their compact design, eco-friendly nature, and ease of use have made them a favorite for daily commutes, leisurely rides, and even as a solution to the “last-mile” transportation problem in cities worldwide. As these scooters continue to gain traction, so does the need for riders to be well-informed about their maintenance and operation.

One crucial aspect of electric scooter maintenance is understanding the Electric Scooter Error Codes they display. Just like a car’s dashboard might flash a warning light, electric scooters use error codes to communicate potential issues or malfunctions. Recognizing and addressing these codes not only ensures the scooter’s longevity but, more importantly, guarantees the safety of the rider. Being proactive in understanding these signals can prevent minor issues from escalating into major problems, ensuring that your rides remain smooth, safe, and enjoyable.

Electric Scooter Error Codes

Why Do Electric Scooters Display Error Codes?

Electric scooters, much like any advanced piece of technology today, come equipped with built-in diagnostic systems designed to monitor the scooter’s overall health and performance. These systems continuously check various components, from the battery and motor to the sensors and communication modules. When something isn’t functioning as it should, the diagnostic system triggers an error code. This code serves as an immediate alert to the user, signaling that a specific component or function needs attention.

The primary reason for these diagnostic systems is to ensure the scooter operates at its optimal level. By identifying potential issues early on, riders can address them before they escalate into more significant problems, which might lead to costly repairs or even render the scooter unusable. Moreover, timely troubleshooting based on these error codes is not just about preserving the scooter’s lifespan; it’s about safety. A malfunctioning brake sensor or a battery issue, for instance, can pose serious risks to the rider and those around them.

In essence, these Electric Scooter Error Codes act as a communication bridge between the scooter and its user. They provide valuable insights into the scooter’s health, ensuring that riders can take proactive steps to maintain their vehicle’s performance and, most importantly, their safety on the road.

General Troubleshooting Steps for Electric Scooter Error Codes

When your electric scooter displays an error code, it’s signaling that something is amiss. Properly addressing these codes not only ensures your scooter operates smoothly but also extends its lifespan. Follow these general troubleshooting steps, adhering to safety precautions, to effectively diagnose and potentially resolve the issues indicated by error codes.

Step 1: Safety First

Before attempting any troubleshooting, prioritize safety:

  • Turn off the scooter to prevent any accidental operation.
  • Disconnect from power sources if you’re going to check electrical components.
  • Wear protective gear (gloves, eye protection) if you’ll be handling scooter internals.

Step 2: Identify the Electric Scooter Error Codes

  • Consult the manual for a list of error codes specific to your model. If you’ve misplaced the physical manual, many manufacturers provide digital copies online.
  • Note the error code displayed on your scooter’s screen or through indicator lights.

Step 3: Basic Reset

Sometimes, a simple reset can clear transient errors:

  • Turn off the scooter and wait for a few minutes.
  • Turn it back on to see if the error persists. This can often recalibrate sensors and clear minor glitches.

Step 4: Check for Visible Issues

  • Inspect for physical damage: Look for any visible signs of damage or wear on the scooter, including the tires, wiring, and frame.
  • Check connections: Loose or disconnected cables can trigger error codes. Ensure all connections are secure and properly seated.

Step 5: Refer to the Manual for Error-Specific Steps

  • Each error code has a specific set of recommended actions. Follow these steps carefully to address the issue indicated by the code.

Step 6: Clear the Electric Scooter Error Codes

After addressing the issue:

  • Reset the scooter again to see if the error code clears.
  • If your scooter has a mobile app, some models allow you to clear the error code through the app once the issue is resolved.

Step 7: Test the Scooter

  • Conduct a safe test ride in a controlled environment to ensure the scooter is operating correctly.

Safety Precautions

Throughout this process, keep these safety tips in mind:

  • Do not override safety features or attempt to bypass error codes without resolving the underlying issue.
  • Avoid water exposure when checking electrical components.
  • Do not attempt complex repairs if you’re not confident in your ability to safely perform them. Seek professional help instead.

When to Seek Professional Help

If the Electric Scooter Error Codes persist after you’ve taken these steps, or if the scooter requires more complex repairs, it’s time to consult a professional. Authorized service centers or skilled technicians can provide more in-depth diagnostics and safely resolve issues that are beyond basic troubleshooting.

Common Error Codes and Their Meanings

Understanding the Electric Scooter Error Codes displayed by electric scooters is crucial for timely troubleshooting and ensuring the scooter’s optimal performance. Below is a table that provides a snapshot of some common error codes, their descriptions, and the recommended troubleshooting steps:

Electric Scooter Error Codes

Error CodeDescriptionTroubleshooting Steps
10Bluetooth (BLE) module communication errorCheck Bluetooth module connections
11Current sensors calibration errorsCheck sensor calibrations
12Battery overvoltage errorCheck battery connections and ensure it’s the correct type for the scooter
13Battery undervoltage errorCharge the scooter to full capacity
14Motor stalling or overloadInspect the motor for obstructions or damage
15Brake sensor malfunctionCheck brake sensor connections and alignment
16Throttle control errorInspect and ensure throttle connections are secure
17Motor phase current abnormalitySeek professional help or consider motor replacement
18Internal controller malfunctionReset the scooter or consider replacing the controller
19Temperature sensor errorEnsure scooter is operating in recommended temperature ranges
20Battery temperature too highAllow the scooter to cool down before using again
21Motor temperature too highAvoid overloading the scooter and allow it to rest
22Headlight circuit errorCheck headlight connections or replace if necessary
23Communication error with external devicesEnsure all external devices are compatible and securely connected
24Firmware mismatch errorUpdate to the latest firmware version
25Memory storage errorReset the scooter or seek professional assistance
This table provides a comprehensive list of potential Electric Scooter Error Codes. However, it’s essential to note that specific error codes can vary based on the brand and model of the scooter.

Brand-Specific Electric Scooter Error Codes

Different electric scooter brands and models may have unique Electric Scooter Error Codes tailored to their specific design and components. Here’s a breakdown of error codes for some popular brands:

Xiaomi M365 & M365 Pro

The Xiaomi M365 and M365 Pro are among the most popular electric scooters on the market. Their Electric Scooter Error Codes provide insights into the scooter’s health and performance.

Xiaomi Electric Scooter Error Codes

Error CodeDescriptionTroubleshooting Steps
10Bluetooth (BLE) module communication errorCheck Bluetooth module connections
11Current sensors calibration errorsCheck sensor calibrations
12Phase current protectionInspect the motor for obstructions or damage
13Battery overvoltage errorCheck battery connections and ensure it’s the correct type for the scooter
14Battery undervoltage errorCharge the scooter to full capacity
15Motor stalling or overloadInspect the motor for obstructions or damage
16Battery temperature too highAllow the scooter to cool down before using again
17Wheel rotation sensor errorCheck the wheel sensors for any misalignments or damage
18Motor phase current abnormalitySeek professional help or consider motor replacement
19Regenerative braking errorCheck brake components and connections
20EEPROM errorReset the scooter or seek professional assistance
21Motor driver MOSFET short circuitConsider replacing the motor or its components
22Battery communication errorEnsure battery connections are secure and intact
23Voltage measurement errorCheck the scooter’s voltage meter or connections
245V system voltage errorCheck the scooter’s 5V voltage system
25Scooter dashboard communication errorEnsure the dashboard connections are secure
26Controller and motor communication errorCheck connections between the controller and motor
27Motor driver errorConsider replacing the motor driver
28Motor driver temperature errorAllow the motor driver to cool down
29Controller temperature errorEnsure the controller is not overheating
30Undefined errorReset the scooter or seek professional assistance
List of potential error codes that a Xiaomi electric scooter might display.

Error codes for Segway electric

Error CodeDescriptionSuggested Actions/Solutions
E02Low BatteryCharge the scooter. If the issue persists, check the battery health and connections.
E10Communication Issue between Dashboard and Control BoardEnsure all connections are secure. Restart the scooter. If the issue persists, professional service may be needed.
E21Speed Sensor ErrorCheck the speed sensor’s connection and placement. Reset the scooter.
E22Motor Phase ErrorCheck for any obstructions or damage to the motor. Consider professional repair.
E23Controller ErrorRestart the scooter. If the error continues, the controller may need replacement.
E30Communication Error with the BatteryCheck the battery connections. Ensure the battery is properly seated and connected.
E40Overheating IssueLet the scooter cool down before attempting to use it again. Avoid excessive strain.
E42Battery Authentication FailureEnsure you’re using an authentic Segway battery. Contact support for further assistance.

Razor electric scooter error codes

Error CodeDescriptionSuggested Actions/Solutions
E1Battery LowFully charge the scooter’s battery. If the problem persists, check battery and connections.
E2Motor OverheatingAllow the scooter to cool down for a few minutes. Avoid overloading or excessive uphill rides.
E3Throttle MalfunctionCheck throttle wiring and connections for issues. Replace throttle if necessary.
E4Motor MalfunctionInspect motor and wiring for visible damage. May require motor replacement.
E5Brake Lever MalfunctionEnsure brake lever is properly connected and functioning. Replace if necessary.
E7Excessive Load DetectedReduce load on scooter to within recommended weight limit.
E8Controller FaultRestart the scooter. If the issue continues, the controller may need professional inspection or replacement.
E9Communication Error between ComponentsCheck all connections for tightness and integrity. Restart scooter to reset systems.

General Troubleshooting Tips

Electric scooters, like any other vehicle, require regular attention and care to ensure they function optimally. Here are some general troubleshooting tips that every scooter owner should keep in mind:

Regular Maintenance is Key

  • Routine Checks: Just as you’d regularly check the oil in a car, make it a habit to inspect your scooter’s components. Look for any visible damage, ensure all connections are secure, and check the battery’s health.
  • Cleanliness: Dirt and debris can affect your scooter’s performance. Regularly clean your scooter, especially the wheels and brakes, to ensure smooth operation.
  • Software Updates: Some modern electric scooters come with firmware that needs updating. Ensure you have the latest software version to benefit from any improvements or bug fixes.

Know When to Seek Professional Help

  • Persistent Issues: If an error code keeps reappearing even after you’ve tried troubleshooting, it might be time to consult a professional or the scooter’s manufacturer.
  • Complex Repairs: While some issues can be fixed with basic tools and a bit of know-how, others, especially those related to the scooter’s electronics or motor, might require expert attention.
  • Warranty: If your scooter is still under warranty, it’s always best to consult the manufacturer or authorized service center for any repairs or replacements.

Safety First

  • Disconnect the Battery: Before attempting any repairs, especially those related to electrical components, always disconnect the battery to prevent any accidental shocks or short circuits.
  • Use the Right Tools: Always use the appropriate tools for the job. This not only ensures the repair is done correctly but also prevents any potential damage to the scooter’s components.
  • Protective Gear: If you’re testing the scooter after a repair, ensure you wear protective gear like a helmet, knee pads, and elbow pads. It’s better to be safe, especially if you’re unsure about the repair’s success.
  • Avoid Water: Electric scooters and water don’t mix well. If you’re cleaning or troubleshooting your scooter, ensure it’s dry before turning it on. Also, avoid riding in heavy rain or through puddles.

Tools and Resources for DIY Electric Scooter Repairs

When it comes to DIY troubleshooting and repairs of electric scooters, having the right tools and resources at your disposal can make all the difference. Below, we’ve compiled a list of essential tools and invaluable resources that will empower you to handle common issues with confidence, ensuring your electric scooter remains in top condition.

Essential Tools for Electric Scooter Repairs

  1. Basic Hand Tools Set:
    • Screwdrivers (Phillips and flat-head): For tightening or loosening screws.
    • Allen Wrench Set (Hex Keys): Essential for most scooter models for assembling parts.
    • Wrench Set (Adjustable & Fixed Sizes): Useful for bolts and nuts.
  2. Multimeter:
    • For diagnosing electrical issues, including battery voltage, current, and continuity tests.
  3. Tire Repair Kit:
    • Includes patches, adhesive, and tools for fixing punctures. A portable air pump or compressor is also beneficial.
  4. Lubricants and Cleaners:
    • WD-40 or Silicone Lubricant: For squeaky parts and ensuring smooth operation.
    • Electrical Contact Cleaner: To clean and protect electrical contacts.
  5. Soldering Iron Kit:
    • For repairing broken wires or connections (optional, based on comfort level with electrical repairs).
  6. Safety Gear:
    • Gloves and Eye Protection: To ensure safety during repairs.

Invaluable Resources for DIY Troubleshooting

  1. Manufacturer’s User Manuals:
    • Your first go-to resource for specific error codes, maintenance guides, and parts list.
  2. Online Forums and Communities:
    • Platforms like Reddit, Electric Scooter Forums, and specific brand communities are treasure troves of information, tips, and solutions from experienced users.
  3. YouTube Tutorials:
    • A vast resource for visual learners. Many experienced mechanics and enthusiasts post step-by-step repair guides.
  4. Official Brand Websites and Customer Support:
    • For downloadable manuals, FAQs, and direct assistance with more complex issues.
  5. Parts Suppliers:
    • Websites like Amazon, eBay, or specialized electric scooter parts retailers. Ensure compatibility with your scooter model before purchasing.
  6. DIY Repair Blogs and Websites:
    • Many blogs detail common repair procedures and offer troubleshooting tips, often with detailed photos and instructions.


Electric scooters have revolutionized urban mobility, offering a blend of convenience, eco-friendliness, and fun. However, like any piece of technology, they come with their set of challenges, prominently highlighted by the Electric Scooter Error Codes they display. These codes aren’t just random numbers or letters; they are the scooter’s way of communicating its health and potential issues to the rider.

Understanding and addressing these error codes is paramount. Not only do they ensure the longevity and optimal performance of the scooter, but they also play a crucial role in the safety of the rider and those around them. Ignoring or misinterpreting these signals can lead to malfunctions, costly repairs, or even accidents.

As the world of electric scooters continues to evolve, riders must stay informed. Regular maintenance, timely troubleshooting, and a keen understanding of brand-specific error codes are the keys to a seamless riding experience. So, to all the riders out there, prioritize your safety, stay updated, and enjoy the ride with the confidence that you’re well-equipped to handle any bumps (or error codes) along the way.

Electric Scooter Error Codes: Frequently Asked Questions (FAQ)

Navigating the complexities of electric scooter maintenance can often lead to questions, especially when it comes to understanding and addressing error codes. Below, we’ve compiled a list of frequently asked questions designed to assist you in troubleshooting and maintaining your electric scooter effectively.

What Are Electric Scooter Error Codes?

Error codes are messages or series of numbers displayed by your electric scooter to alert you of potential issues or malfunctions within its system. These codes are designed to help diagnose problems quickly and accurately.

How Do I Find Out What My Electric Scooter’s Error Code Means?

Most electric scooter models come with a user manual that includes a list of error codes and their meanings. If you’ve misplaced your manual, many manufacturers offer digital versions online. Additionally, some electric scooter brands have dedicated apps that provide real-time diagnostics and error code explanations.

Can I Reset an Electric Scooter Error Code Without Fixing the Issue?

While resetting your scooter might temporarily clear an error code, it does not resolve the underlying issue. It’s important to address the problem indicated by the error code to ensure the safety and longevity of your scooter.

Are Electric Scooter Error Codes Universal?

No, error codes can vary significantly between different brands and models of electric scooters. Always refer to your specific scooter’s manual or manufacturer’s website for the most accurate information.

What Tools Do I Need for DIY Electric Scooter Repairs?

Common tools for DIY electric scooter repairs include screwdrivers, wrenches, a multimeter for electrical diagnostics, and sometimes a soldering iron for wiring issues. Always ensure you have the correct tools for your specific scooter model.

Where Can I Buy Replacement Parts for My Electric Scooter?

Replacement parts can often be purchased directly from the scooter manufacturer’s website, authorized dealers, or through online marketplaces. Ensure you buy genuine parts to guarantee compatibility and safety.

Is It Safe to Perform DIY Repairs on My Electric Scooter?

Performing DIY repairs can be safe if you follow the manufacturer’s guidelines, use the correct tools, and have a basic understanding of the scooter’s mechanics and electrical systems. If you’re unsure, it’s best to seek professional assistance.

How Often Should I Perform Maintenance Checks on My Electric Scooter?

Regular maintenance checks are crucial for the longevity and safety of your electric scooter. Check the manufacturer’s recommendations for specific intervals, but a general rule is to perform a basic check-up every few months or after a significant number of rides.

Can Firmware Updates Affect Electric Scooter Error Codes?

Yes, firmware updates can often resolve known issues that may cause error codes. Regularly updating your scooter’s firmware can improve performance and reduce the likelihood of errors.

What Should I Do If Electric Scooter Error Codes Persist After Troubleshooting?

If an error code persists after you’ve attempted troubleshooting, it’s time to contact professional service. Continuing to use your scooter with unresolved issues can be unsafe.

How Can I Prevent Electric Scooter Error Codes?

Regular maintenance, including firmware updates, checking and tightening loose parts, and storing your scooter properly, can help prevent errors. Also, avoid overloading your scooter and riding in conditions it’s not designed for.